Shipping to Israel
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One of the most complex and sensitive issues regarding
relocation is the shipping of your belongings.
At the beginning of this chapter some of the key
subjects such as packing, type of services available and customs regulations
etc. will be mentioned. Later on these crucial issues which you must be well
aware of in order to choose the best overseas shipping company for your
personalized needs, will be explained to you in detail.
Reading carefully through this chapter will save you much
time, money and frustration. The chapter will raise some of the possible
problems which can occur and other important issues that shipping companies do
not always like to mention. In this chapter, the reader will be wisely advised
how to protect himself in advance.
In today’s market there is a large number of overseas
shippers. Some are large companies and more famous while others are smaller but
just as well competitive. Each company will attempt to convince you that it can
provide the best service for the lowest cost. The main question is which
company is indeed the BEST shipper and whose services will be most satisfying
for your needs.
Due to our objectivity, we will analyze for you all
advantages of such a move. Understanding that the term BEST in this specific
case does not carry a general meaning but a personal one. Besides the well
known criteria by which one decides upon a shipping company, such as
trustworthy, reliable services and right price, you must also look into the
shipper’s specialized destination points. Some companies ship more than others,
and they might have an edge on services and prices to those specific locations.
Warehouse to Door, Warehouse to Port (Destination),
Door to Port (Destination) and Door to Door (Destination).
containers door to door
The price for door to door service includes the
1. Preliminary packing of breakable goods at
2. Removal from your residence for delivery to
shipper’s plan for final
3. Receiving your goods and consolidating all
outside purchases at
4. Export packing into heavy duty wooden lift
vans and/or containers.
5. Placing the van into steel containers.
6. Preparation of all documents.
7. Delivery to steamship line.
8. Pre-payment of all ocean freight.
9. Releasing your effects at the Israeli port.
Destination services include – Custom clearance, In house delivery, unpacking
and removal of all debris.
Warehouse to port service include #’s 3 through 9.
Warehouse to Door service include #s 3 through 10. Door to Port service include
#’s 1 through 9.
Pre-Move Check List:
Phone the moving/shipping company 2 – 3 months before
Plan items to be shipped.
Purchase new items to be shipped.
Make itemized inventory.
Determine value of the inventory.
Confirm moving date.
Confirm arriving date at destination.
Make storage arrangements (on both ends, if
Have all documents and valuables with you, including
passport, record of inoculations, visa if necessary, invoices of new items,
Agents’ name and address – date of sailing – expected
arrival date – container number – number of units shipped for you.
Provide list of purchases made and being delivered to
warehouse. Itemized list of goods being shipped with dollar value for insurance
Provide notify address in Israel so shipper’s office can
Most Important: After
packing your goods into a metal container it is most recommended to put your
own lock on it and keep the key for yourself (in
addition to the seal and lock the shipping company
will put on).
Estimate - The first
step is to have an estimator visit your home to make a complete evaluation.
There is no charge for this survey and, or
course, you are under no obligation
whatsoever. Examining, room by room, item by item, the estimator can determine
the shipping method best suited to your particular needs. You will be advised
of the approximate volume (cubic meter/footage) involved, the most economical
and efficient way to proceed, and all other aspects of your move will be
discussed in full detail. It’s highly recommended to take this opportunity to
have all your questions answered by this qualified estimator. If you like to do
your own estimate, please consult with a table of measurements.
Planning To Move – Items to ship; this decision, of course, must be made
by yourself after judging all factors. Obviously, it will be simple one if you
have an apartment secured, know the size of the rooms, have a floor plan made,
and know just how your furniture and appliances will fit. Our only advice in
this case would be to make certain that the delivery into the apartment will
not create any insurmountable problems because of oversized couches, pianos,
etc. The dimensions of halls and stairways have to be considered; elevators and
lifts in Israel
are sometimes too small to be used for transportation of large items. The
decision will be more difficult for those who do not have definite apartments
yet and who, for the first few months, will go into temporary housing. In these
instances, our advice is “be selective”. Take the things which are generally
suitable for Israel, or
which you simply, do not wish to part with, but bear in mind the different mode
of living in Israel
(more out-door living terraces, smaller apartments and smaller rooms). Also
consider the cost of shipping. Make sure that the article is not only desirable
for your new home in Israel,
but is worthwhile to take. Know your privileges with respect to the customs
regulations. Laws are subject to change
and the latest customs information should
be obtained. Please see the Israeli customs web site .
NOT TO SHIP: To avoid financial loss, it is
recommended not to ship the items mentioned in the following list. Any
questions concerning the importation of any item should be addressed to the
nearest Israeli Consulate General or write us firstname.lastname@example.org , please
also see "Contact us".
1. Valuable Papers
2. Stamp Collection
3. Coin Collection
Pressure Spray Cans
Opened Liquid Glass Bottles
Excessive Food Staples
Fire Arms (License required)
Live plants or seeds (License required)
Broadcast Equip. or Walkie – Talkie (License required)
New Building Material
Alcohol (Hand Luggage Only).
(*) Caution: Do not include in your shipment items
belonging to others. Customs examination may reveal importation of duplicate or
restricted items resulting in fines penalties or confiscation.
TO PACK - preliminary packing of dishes, silver, crystal and other breakables
should be left to shipping company
professionals. They can do it better and in a fraction of the time. However, if
you prefer to do your own pre-packing for reasons of convenience or economy we
suggest you follow the instructions listed below:
Tips On Packing:
Appliances & Utensils – Wrap and place small appliances and utensils in
sturdy cartons with the heaviest items on bottom. Nest pots & pans wherever
possible to conserve space.
Books – Pack
in small cartons, Alternate bindings.
– Wrap separately and pack tightly so that items can’t shift during handling.
Chinaware, Glassware, Silverware & Valuable
Articles – Breakable items should be
wrapped individually in paper. Large plates and heavy pieces should be placed
on the bottom of the container, on edge. Smaller plates, cups and saucers
toward the top. Plated and dishes should be placed in a vertical position with
pads of paper in between. Recommended – 3” of paper on the bottom and 2” of paper between layers. Do
not pack above edge of container.
Clothing, Draperies, Linen, Towels – Software should be folded and neatly packed into
clean cartons or bureau drawers. Medium sized carton would suit this purpose.
Footlockers & Trunks – Both are useful in shipping light items and soft
goods. They are marked, steel strapped, and put directly into the steel
container. Wood boxing would not be necessary which represents a saving to you.
Glasstops, mirrors, painting and marble – We suggest these items be wrapped and then crated.
For small mirrors, paintings, etc. carefully wrap each and place on edge in
Lamps & Lampshades – Remove bulbs and shades and pack lamps with linen or
wrap separately and place in clean cartons. Shades should be wrapped completely
in tissue and placed in large tissue linen cartons.
Should be rolled and wrapped in plastic.
Remove all fuel from power tools. (do not ship flammable fuel under any
circumstances). Pack tools in small strong cartons. Wrap separately if fragile.
(*) Final Export Packing - After preliminary packing
and effects have all been received at shipper warehouse, the goods are measured
for the final phase of boxing. All interior space is utilized so that shipper
provides you with a maximum density factor. The shipping company should invite
you to be present at their plant during the packing procedure so that you may
bring last minute items that may be included.
(*) Cubic Meter / Feet - The cost of your shipment is determined by
the services provided and the outside cubic volume of your shipment.(For US
shippers - to determine the cubic feet of a particular item, measure three
sides and multiply the length by width by the depth inches then divide the
result by 1728.
Example: 2’x 2’ x 2’
– 8 cubic feet
24”x 24” x
= 1728 = 8 cubic feet.
EXPORT PACKING OF ELECTRICAL APPLIANCES it is our recommendation that when purchasing heavy
electrical appliances as a separate shipment without household effects, they
should be Export Packed in addition of factory packed.
Although appliances export packed are more costly to
ship, we recommend it since this sort of packing reduce the danger of damaging
your appliances upon their arrival. Please keep in mind that replacement and
repairing charges of appliances in Israel are much more costly than
the additional expense of export packing.
(*) Purchases - some shipping companies will provide
you with tax exemption letters addressed to your suppliers with instructions
that the goods are to be delivered to shipper’s plant for consolidation and
shipment abroad. These letters are accepted by all suppliers as an exemption
from local taxes (defers from country to country). Consolidations are held at
the shipping company plant at no additional charge. The shipper should keep on
file, records of all items received for your account. A copy of receipts should
be mailed to you. Please note that you are responsible to oversee that all your
purchases arrive prior to your own departure. However, in instances where this
is not possible, it is recommended that you leave a complete list with shipper
of all purchases made. Shipper will keep in touch with your supplies and see to
it that your shipment does not go out before all merchandise arrives.
(*) Note of caution – Many suppliers are not following
through in delivering all purchases. Costly problems may arise if singular
items are sent at a later date. We recommend that your effects be in the
warehouse 2 weeks prior to date of sailing.
This will enable shipper to give your shipment the
personal attention and time required to complete the export boxing, paperwork
and all necessary shipping arrangements.
(*) Insurance (See also a separate chapter) - There
are several very reputable Israeli insurance companies that are offering all
risk marine Insurance on shipments of household effects. We highly recommend to
use one of these Israeli companies, after all damages and losses will be found
only when shipment arrives to Israel and it will be much easier to deal
directly with a local company (most recommended company,
"Maagan", you can contact at email@example.com . At the same time, in order to
fully protect your interests it is your responsibility to provide the insurance
company with a detailed dollar value inventory list. The lack of such an
inventory or any discrepancy or inaccuracy in the data for value stated in the
inventory may complicate or delay settlement of claims covered under insurance
Claim procedure requires that you notify the nearest
claims office as indicated in your insurance policy for survey of damage,
immediately after taking delivery of your effects. You may do this by phone or
in person, but do not fail to make a written report, keep a copy and, if no
action has been taken by the visit of a surveyor, then you must repeat this
call – to be followed, if necessary, by a register letter. The surveyor’s
report, original insurance certificate, packing slips, bills, and other
documents, as required, will be submitted to the underwriters for approval of the
claim. This procedure may take some time regardless of the company involved.
However, a well documented claim will expedite settlement.
Storage in Israel
When your cargo arrives to Israel and your apartment is not
ready yet, you will have to think about storing your belongings for some time.
It is important to know your options (*) in this field:
Small shipment (less than a
30 days at the port are FREE.
2. From day 31st,
you will pay (about) $2 a day.
3. If you need storage for a
few months, it’s recommended to contact a
professional storage company.
Big shipment – Full
Payments to Israel port authority:
1. First 4 days are free.
2. Fifth day – 20’ container will pay $18,
container will pay $27.
Each additional day, price
PER DAY will go up substantially !
Payments to steamship line companies:
1. First week FREE.
2. Second week - $10 per day.
week - $20 per day.
Each additional week, price per day will go up.
(*) Olim get discount on above prices.
Necessary documents to expedite clearance through
Your and your spouse valid passports and your children
who are dependents. (including, all previous passports if any)
Teudat Oleh (Oleh certificate).
Fully detailed list contents.
Contract or lease of your apartment.
Invoices for any new appliances and other purchases.
Shipper’s Bill of Landing (if you will customs clear
Letter from your Moshav, Kibbutz, or yeshiva etc.
Why pay more? Get a discounted Toshav Hozer Rate
(Get a free quote for your cargo and save hundreds of
dollars from the most recommended insurance agent "Imperia" at: firstname.lastname@example.org )
I have been in the business of moving people to Israel for many years. I have dealt
with thousands of returning Israelis and Olim and have never seen anyone ships
his/her belongings without taking out a marine insurance policy.
Despite the above statistics, many people approach me
each year and question on the validity of such an act. “Do we really need it?”
they ask. “What will happen if…? Well, I have only one answer to give. Yes it
is a must for every person moving to Israel! After all, this is not your
typical local move from one block to another, or from one city to another. It
is a move across the ocean which passes through many hands and goes through
In light of this, you need a strong insurance policy
to back you up and protect you.
This insurance policy could be your only remedy in
case of a damage, missing items or any catastrophes that may occur. There is no
other way to protect your belongings.
Now after we have “solved” the question of whether you
need to take out an insurance policy for your shipment, we would have to deal
with more difficult questions, mainly, of choosing one that fits your needs,
and what questions you should ask before signing a contract.
I should also like to add that I highly recommend that
the insurance company you choose be based in Israel. In order to insure your
shipment for its full replacement value, it is best that your agent be
established or have office in Israel.
There can be no and’s, if’s or but’s on this one! In turn, an Israeli based
agent can provide you with any further service you might have need of, make it
beneficial to you both.
A few more tips on going about selecting a company and
questions that should be asked:
1. Contact the insurance
company/agency two or three months prior to
2. Ask for the
“all risk” policy. It is by far the most comprehensive and
protective one you can get.
3. Find out
how much deductible is in case of a claim. Sometimes,
insurance companies ask for special
deductible for special individual
items, as for piano, art pieces, etc.
4. Find out if
the insurance policy covers the shipment of your goods from
the appliance store to the shippers
5. Find out if the insurance
A. Storage in your origin country (and how
B. Storage in Israel
C. Delivery from port of arrival (Haifa, Ashdod) to your apartment in Israel.
6. Insurance companies ask
for appraisal for high value items such as art
pieces, fur coats, oriental and chinese
7. Special packing will be
required by the insurance company for piano, art
pieces, etc. (And also separate
8. Cameras and Jewelry are
not covered by insurance policy unless you
with your insurance company.
9. In case of stolen items or damage, you can not file a
complaint with the
insurance company unless:
A. This item is on the shipping company’s list.
B. This item is declared on customs papers.
Let the moving company pack you belongings, the breakable. It will be
easier for you in the long run to file a claim with the insurance company if
the moving company did the packing.
In case you file a claim for stolen or damaged items, The following
documents are required:
A. Original receipt of that item.
B. Shipping company packing list.
C. Bill of landing of your shipment.
D. Appraisal by the insurance company for the damage.
E. Customs declaration. (The item must be on it)
F. Copy of your policy report.
G. Insurance policy issued by the insurance company.
H. If you found out about the damage or stolen items while the shipment was
still at the port, you have to file a complaint with the port authority and
submit it to the insurance company.
Shipping (Since 1996)
70/46 Levi Eshkol Street,
Kiryat Ono 5540083, Israel
Tel: 011-972-3-670-4779 Fax: 011-972-3-672-9534
Web site: www.imperia.co.il E-mail: email@example.com
Imperia International Shipping specializes in providing high quality,
economical international moving services. Our Management staff has over 30
years of experience in international moving. Imperia International Shipping
uses a nationwide network of freight forwarders and custom brokers, worldwide
agents (mostly Fidi's) and a professional, well-trained staff to assure the
highest quality of service to our customers.
We are able to handle any shipment to and from
Israel while providing our customers the best personal service and most
Our Quality Commitment…Imperia
International Shipping has one goal: to exceed the expectations and needs of
our customers worldwide. We provide customized, high quality service together
with the lowest possible rates. We strive to make a difficult move an easy one
through our services by land, air or sea, including handling export formalities
and documentation, insurance coverage, overseas customs clearance and full
destination services. Each of our customers is personally contacted following
their move to assure that our services exceeded expectations and to gain
valuable feedback to assist in our ongoing quality improvement efforts.
International Shipping is dedicated to providing our customers with the best,
most efficient worldwide transportation and logistic services. Using a well
established and proven chain of operations, we offer our customers customized
moving services via sea, and air from and to all points around the globe at the
most competitive cost.
Save by doing it yourself Imperia
International Shipping offers a full range of services for our customers.
However, many of our customers request help in designing an international move
that fits specific budget requirements. Our experienced sales consultants can
offer a number of solutions for our customers willing to do some of the work
themselves to reduce the overall costs for the move.
Our customers can pack all of their household goods and personal effects using
the packing instructions shown below. Additional information about packing can
be found in our Helpful Links page. In addition, our customers
can choose to have our local agents wrap their furniture for their
international move, but pack their own boxes. Both options help reduce the
total costs for packing. Please note that customers selecting the self-pack
option may only
obtain Total Loss Marine Insurance for their shipment.
Loading the container: Customers
with a full 20' or 40' container can load their own containers with help from
local labor (or helpful friends). Our experienced sales consultants will
discuss the contents of the container with each customer and will give detailed
instructions on the best way to load the container.
Helpful Packing Instructions
* Boxes of different sizes. These can be purchased in an office supply or
moving supply store.
* Waterproof markers
* Removable blank stickers. These can be purchased at any office supply
store and will be used to place inventory numbers on
furniture and boxes.
* An inventory form which your sales consultant can provide you by e-mail
* Wrapping paper (Helpful tip: newspaper can transfer ink to your contents.
Clean wrapping paper can be purchased at an office supply or moving supply
company. 1-2 large rolls should be enough for your packing needs.
* Corrugated cardboard for wrapping furniture and protecting furniture
* Old sheets, towels and blankets for wrapping furniture. [Helpful tip: if
you do not have a supply yourself, these can be purchased inexpensively at
* Strapping Tape 1.5" – 2" wide.
Helpful Tips for your Inventory:
* A complete inventory will be required for your shipment.
* Each box and piece of furniture must be marked with a number (removable
stickers are the best) and listed on an inventory.
* The contents of boxes should read "kitchen supplies",
"books", "clothes" etc. on the inventory.
* Boxes packed by our customers should also be labeled "PBO"
(packed by owner).
Helpful Tips for Packing Boxes:
* Make sure the contents of all boxes are carefully wrapped
* Seal the seams of all boxes with strapping tape
* Pack similar items together
* Try to distribute weight evenly amongst boxes
* Pack heavy items in small boxes. Tape the bottoms well.
* Make sure your boxes are strong enough to support the weight of other
boxes being stacked on top of them.
* Label your boxes as you pack them with where they belong in your new
Tips for Furniture:
Furniture should be wrapped with corrugated cardboard and/or old sheets,
blankets and/or towels. * Particular attention to delicate areas such as the
tops of furniture and legs.
should be removed and wrapped separately.
Dresser, desk, cabinet drawers should be emptied and the contents should be
shelves and tops should be wrapped with plastic bubble wrap.
tips for Paintings/Posters/Artwork/Mirrors
Paintings/Posters/Pictures with glass protection should be bubble wrapped
and for extra protection you may use a picture box which can be purchased at
any moving supply center.
Oil Paintings should be wrapped with paper only on the surface of the
pictures and placed in the picture box.
Mirrors can be wrapped with bubble wrapped and placed inside picture boxes.
PLEASE NOTE: The inside of the container becomes
very warm during shipment. Do not put any plastic material on top of oil
picture or wood to prevent leaving a mark on the surface.
If you have any questions, or need additional assistance, our
experienced sales consultants are available to help you make your move as easy
The Israeli Agency for International Pet Transport
Israel: 08-926-4554 or 1-800-220-555